We use express door-to-door shipping by DHL, UPS, FedEx, etc., unless you request alternative delivery.
USA orders are delivered within 3-15 business days.
International express shipping takes 7-15 business days.
International express shipping of customized special orders takes 10-20 business days.
These estimates include order processing times plus transit times.
In case of global supply chain challenges, shipping times could be longer than usual.
More details please view Shipping Policy
Leading USA based developer with production in Asia, offering you powerful & safe aesthetic solutions.
Large USA and overseas inventories, with fast efficient delivery worldwide.
1 to 1 service & online training; every client is VIP.
We are always honest with our customers and our transparency is unmatched.
We always stand behind our warranties 100%.
Clear, friendly & knowledgeable communication by telephone, chat and email 24/7.
Lifetime tech support advice & enhanced warranties on all machines.
Yes, all of our machines are covered by a 1 year warranty.
SKINTECHX warranty provides a guarantee against any structural defects. Spare parts are covered for 3 months.
For warranty terms, please see our Warranty Policy.
The warranty does not cover accidental damage, improper use, or other issues that are not attributable to the manufacturing process.
Yes, we offer free shipping worldwide orders
We use all major delivery couriers, including DHL, FedEx, UPS, TNT, DPD and local courier partners.
Yes, all machines can be customized with your logo or other branding upon request. Other design requests are also welcomed. MOQ may apply.
And, If you need a machine with functionality that is not shown on our website, please contact us and ask our customer service for a quote.
Yes, we offer both full and partial refunds, depending on your situation.
Please enquire for more information about our Refund Policy.
100% safe. Our payment provider is Credit Cards and Telegraphic Transfer Payments, which is certified at Level 1 PCI DSS (Payment Card Industry Data Security Standard) compliant. This is the highest PCI level, so your information is super well protected!
We also accept PayPal payment
You can simply add the product to your shopping cart and pay by PayPal or by wire transfer on the checkout page.
Alternatively, you may ask our customer service to send you an invoice by email to pay by credit card or by wire transfer.
Once we receive your payment, your order will be processed and shipped immediately.
We make the shopping process easier and simpler. The price you see on the product page is the total price.
The only potential additional cost will be import tariffs on your side. Customs tariff rates vary from country to country, please check your country’s customs website for tariff rates, if you need to know. We also provide tax free delivery for other countries, depending on the product and delivery address.
When the goods arrive at your customs, you do not need to go to the customs office. The shipping company (i.e. DHL) will email you for the taxes. You make payment online and they let your goods go.
For more details on taxes, please feel free to contact us.